Procare Technical Services

Stress free support from £77 per week

Our Procare service is a simple, cost effective way to bring IBM i, AIX and Linux skills into your business

IBM Technical Support

Key Benefits

IBM Skills

We are dedicated to the IBM platform and continually invest in the latest technologies and the skills of our workforce.


We create bespoke alerts that monitor the elements of your IBM infrastructure that are important to your business.

Peace of Mind

Procare provides direct access to skilled technicians and an immediate response for all technical support calls.

Procare is a cost effective technical support offering for your IBM environment. From as little as £77 per week we can provide cover for staff holidays, retirement or sick leave.

  • Access to a team of IBM experienced consultants
  • Round the clock monitoring of your system health
  • No hidden charges or clauses

If you are running business critical workloads on IBM POWER servers that are now past their end of support date or have relatively new hardware that is no longer covered by an IBM warranty we can help. Although not part of our standard Procare offering, we can provide you with best endeavours service based on your requirements.

End of Support Dates



We manage and monitor:

  • IBM i
  • AIX
  • VIOS
  • Storwize/FlashSystem
  • Hardware Management Console
  • IBM/Brocade SAN Switches
  • Linux
IBM Skills and Knowledge

How does Procare work?

Procare is a points-based technical support contract for IBM POWER and Storage users. Our solution uses over 60 monitors, identifying and alerting you to any issues associated with your system's operation and integrity. Points can then be converted into call time with our technical support team, who can provide advice and immediate support.

Our technical support contract is ideal for organisations that require support for their IBM infrastructure, freeing up time and resources to implement IT initiatives that drive business growth. In addition, Procare is an affordable way of gaining access to specialised skills for those organisations require additional operational support for their IBM infrastructure. 

Intelligent IBM Support Solutions

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