Chilli IT Limited
Chilli IT Limited

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IBM Maintenance

We help you save on IBM maintenance costs

We can help with IBM Maintenance, parts and areas of overspend. IBM has various service levels depending on your budget and risk tolerance. At it's most basic level, IBM can cover Monday - Friday between 11:00 and 17:00 with a next business day fix, all the way to 24x7 coverage throughout the year with committed fixes in a matter of hours.

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IBM Hardware and Software Maintenance

The Benefits

IBM Hardware
Maintenance

We help identify areas of maintenance overspend across your IT infrastructure with advanced hardware asset management tools

IBM Software
Maintenance

We can help you save on your software costs and also recommend the best products for your business

Software Asset
Management

By monitoring your software usage we can identify new and outdated products ensuring you get the best out of your systems

New and Second
User Parts

As part of our infrastructure review, we can recommend and source new and refurbished IBM replacement hardware

IBM Maintenance Contract Levels

Choose your Plan

Basic Care

Get 24×7 same-day response for hardware, remote support for software, and 24×7 support for Severity 1 problems.

Enhanced Care

Receive all the benefits of Basic Care and add faster response times and client care services with an assigned remote account manager.

Premier Care

Get Basic and Enhanced Care, plus integrated hardware/software support, microcode analysis, media retention, and code upgrades.

Intelligent IBM Solutions

Start Your Journey to Peace of Mind

Get in touch today