Better than your average support contract
ProCare is a flexible, technical skills contract that will suit every requirement

ProCare Remote

ProCare Remote Management gives customers the ability to get Chilli to manage your systems on a day to day basis.

As well as providing System i expertise we manage all aspects of the operational life cycle of the systems.

This includes but is not limited to:

  • Performance management and reporting
  • PTF planning and application
  • High Availability monitoring and management
  • Operating system monitoring and management
  • Management of all backups and tape media movements
  • Capacity planning exercises
  • Monthly service reporting
  • Weekly service calls and interface into client change management

When a customer wants to concentrate their resources on things other than day to day systems management, this is the ideal solution.

 

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Call Chilli today: 0845 862 3444