With the pace of business increasing every year there are always more tasks to complete and support and less time in which to do it.

At Chilli we've recognised this fact and have created flexible support packages that enable us to take on as little or as much of your System i workload as you want. We also offer support for those occasions when you don't have the in-house expertise or are simply too busy to fix outstanding problems.

Whether you simply want support for your HA solution, a technical support service for any release of OS400 (i5OS), or, at the other end of the scale, require a full system care service, you will find our ProCare contract is the answer.

"ProCare Core provides immediate telephone and online support to allow you to address any System i issues you may be experiencing or alternatively, advice and guidance about new requirements.

If neccessary, Chilli can implement the fix or solution you require within your desired timeframe"

"ProCare High Availability Management performs daily checks of system health and HA well-being every 30 minutes allowing us to find issues as soon as or before they happen.

We supply monthly statistical and configuration reporting to show trends in both System & HA performance."

"ProCare Remote Management enables Chilli to manage your systems on a day to day basis.

Chilli can provide expertise and manage all aspects of the operational life cycle including back-up and media management where needed to ensure your systems run at optimum performance."

Chilli's managed services team can adapt to all situations with their skill depth being second to none. The expertise within Chilli's team can acclimatise to all environments that are asked of them whether systems are old or new, big or small.

Our aim is to provide services in a co-operative and complimentary way rather than increasing the management overhead by introducing extra bureaucracy. The Chilli team has worked in all domains relating to the iSeries and whatever the situation is, we will have a solution which can be tailored to meet your requirements.

All of our consultants have many years support experience and have up to date skills on all of the iSeries technologies and many of the technologies that co-operate with iSeries within an IT infrastructure. In the past Chilli have adapted to a variety of work situations and thrive on the opportunity of using their knowledge in new businesses each with their own unique systems.

If you are looking for best quality skills, want an extra pair of hands or want someone to manage your entire environment, our ProCare offering provides everything you need from a support contract and at a suprisingly competitive rate.